Privacy Policy

Scruples respects your privacy and is committed to protecting the personal information you provide while using our website.

1. Information We Collect

When you contact us, submit an enquiry, request a quotation, or communicate with us, we may collect information such as:

• Name
• Business/Firm Name
• Contact Number
• Email Address
• GSTIN, where applicable
• City and State
• Business Category
• Area or Territory of Interest
• Expected Monthly Requirement
• Delivery Location
• Other information provided through enquiry forms

The website specifically collects business and enquiry details for dealer, distributor and institutional supply requirements.

2. How We Use Your Information

We may use the information provided to:

• Respond to your enquiries
• Provide product information
• Process business and bulk-supply enquiries
• Communicate regarding dealership or distribution opportunities
• Handle customer-support requests and complaints
• Provide suitable commercial proposals
• Improve our products and services

3. Product Complaints

For product-related complaints, we may request the product name, pack size, batch number, manufacturing date, place and date of purchase, photographs of the product and invoice, wherever available.

4. Protection of Information

We take reasonable steps to protect the information shared with us from unauthorised access, misuse or disclosure.

5. Sharing of Information

We do not sell or rent personal information for marketing purposes. Information may be shared where necessary to provide requested services, process enquiries, comply with applicable legal requirements, or protect our legitimate business interests.

6. Third-Party Services

Our website may use third-party services or tools for website functionality, communication, analytics or other business purposes. Such services may process information according to their respective privacy policies.

7. Changes to This Policy

Scruples may update this Privacy Policy from time to time. Any updated version will be published on this page.

8. Contact Us